Suncorp
UX: Collaborative Design for Seamless Transactions
Our head of Design teamed up with Arq Group to reimagine the way users navigate transaction screens. Bringing a creative perspective to the table helped to craft a seamless user experience that blends aesthetics with functionality, through iterative cycles of design, prototyping, and user testing.
Lets take a look
The Problem
The Suncorp platform was facing a problem. People were having a tough time using the transaction screens, which was making them frustrated. The way the transaction process looked and worked wasn’t balancing well, causing confusion and dissatisfaction among users.
The Solution
Our design leader partnered with Arq Group, to reimagine these screens. They brainstormed solutions, iteratively designed, prototyped, and tested with real users to strike a balance between aesthetics and usability.
The Result
Users found the new design easier to navigate, leading to increased satisfaction and engagement. The partnership also facilitated knowledge exchange and highlighted the benefits of collaboration in bringing fresh perspectives to design challenges.
Let’s build your vision.
Get in touch with us today and bring your vision to reality. We have worked with customers Australian-wide. Providing mobile app design and development for customers in Goldcoast, Brisbane, Melbourne, and Sydney.